FAQ
Who is neRD?
Do I have to be a dietitian to shop here?
Do you offer free shipping?
My cart is over $99 but I'm not being offered free shipping at checkout. What's wrong?
How long does shipping take?
Do you ship internationally?
How do I make sure I order the right size?
How do I make a return?
What is "The Return Bin?"
I received one of your items as a gift and don't have a receipt. Can I still return it?
Do you charge sales tax?
How can I find out about new products and sales?
Is your site secure?
How can I get in touch with you?
The brainchild of a registered dietitian, neRD Clothing Company creates designs that satirically, yet affectionately embody the RDN, RD, and RD2B. We've been unapologetically celebrating food, nutrition, and the field of dietetics through premium apparel and accessories with fresh and edgy design since 2020.
If you'd like to find out more, check out Our Story.
At neRD, while we have and will always design our apparel and accessories with the dietitian in mind, you donβt necessarily have to be one to appreciate a lot of our merch. If the message speaks to you, feel free to rock that ish with an RDβs blessing.
Shipping is free on U.S. orders of $99 or more. No code is needed. Once the physical items in your shopping cart reach at least $99, a free shipping option will be provided at checkout. Gift card values are not included in the running cart total to reach the $99 minimum value for free shipping.
At this time, a free shipping option is not available outside of the U.S.
A free shipping option will be available upon checkout when the total for the physical items in cart are at least $99. The value of any digital items, such as gift cards, are not included in the minimum cart total required for free shipping, as these items are are delivered electronically.
Our apparel and accessories are made using revolutionary print-on-demand technology. When you order something, say a t shirt, that shirt is printed with your selected design, just for you! Printing fulfillment takes about 2-7 days (5 days on average), depending on the type of product.
Once your item has been printed, and depending on the shipping method selected, most items are then delivered within an additional 4 days. While fulfillment time won't change, international orders may take longer to be delivered.
An estimated delivery date is provided at checkout, and tracking information is provided on all orders to keep our customers up-to-date.
Absolutely! We sell and ship our products all over the world.
Due to elevated shipping costs, we don't offer a free shipping option on orders of $75+ for international orders. However, we make every attempt to negotiate our shipping costs and keep them to a minimum for our customers.
Additionally, items from The Return Bin are not available for sale outside of the U.S.
All bodies are different, and unfortunately, so is most apparel sizing. But we want to make sure you get the perfect fit every time.
Each of our apparel products has a unique size guide. While on a product's page, look for the Find Your Perfect Fit link directly below the size variants option. It will explain how to measure your body or your favorite similar shirt to find the size that's perfect for you! Remember, each of our products' size guides are unique, so your recommended size for our Unisex Cotton Crew might be different from our Unisex Tri-blend or our Women's Cropped Hoodie.
We offer a No Hassle FREE RETURN Policy on orders placed within the past 30 days of items in the same condition in which they were received, being unwashed, unworn and/or unused, with tags, and in its original packaging, We'll even pay for the return postage!
To begin a return, customers can use our Return Center Portal.
Some items are excluded, such as Gift Cards and final sale items in The Return Bin.
Our apparel and accessories are made using revolutionary print-on-demand technology. When ordering something, say a t shirt, that design is printed on your selected color and size of shirt. So when you purchase an item from our site (excluding The Return Bin), you are receiving a brand new item made literally just for you! That being said, we have to handle returned items a little differently.
Products in The Return Bin are the same high-quality products and designs. Theyβve simply been returned to us from a previous customerβs purchase. Upon return, these products have been inspected to ensure they meet our highest standard of product quality; being (1) unwashed, (2) unworn, and (3) free of any imperfections. They are then kept in separate stock and only sold here in The Return Bin. Because we only sell returned items in this category, you can expect to see limited products and sizes available at any given time, and purchases of these items are considered FINAL SALE and are excluded from our No Hassle FREE RETURN Policy.
Long story short, these are the same exact items selling for full price throughout our site, but have been previously purchased, returned, and inspected to meet our highest of quality standards. We pass along the savings by drastically reducing the price and shipping all items from The Return Bin free of charge, regardless of how much you spend!
There may be an occasion when you do not have the necessary order information to utilize ourΒ Return Center Portal, such as if the item was given to you as a gift. No worries! Just shoot us an email at returns@nerdclothingco.comΒ and we'll be happy to assist you. Instead of issuing the return credit to original payment method, we'll issue you a digital gift card for the amount of the returned item, which can be used at any time on any item in our store.
We have sales tax nexus due to our physical presence in the state of Ohio, and must apply sales tax to all orders shipped to an Ohio address. All orders shipped outside of Ohio will not be charged sales tax.
We'll deliver news about sales and new product drops right to your inbox when you sign up for our newsletter. You can sign up from the homepage, or at the bottom of any page of this site. We'll even give you a 15% OFF coupon code just for signing up!
Follow us on Facebook (@nerd.clo.co) and Instagram (@nerd.clo.co) for a little meme-style entertainment and to hear about some secret sales and contests for free merch!
Rest assured that our online store is Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant, and is built on the same industry-leading Shopify ecommerce platform as companies such as Crabtree & Evelyn, Heinz, and Gymshark.
Long story short, your visit with us is secure, from just browsing, to joining the mailing list, completing your purchases, and creating an account.
We're constantly striving to improve our customers' overall experience at neRD Clothing Company. At this time, if you would like to contact us, the best way is by sending a message through our form on the Contact Us page.
If you'd like to speak to us via phone, send us a message through our form on the Contact Us page, making sure to include your phone number and request a call back in the message block.